JoyLab2025-03-11T13:36:39+00:00

the joylab methodology

Work, Reimagined

JoyLab is a hands-on methodology that unlocks the problem-solving potential of every employee. We tap into what makes people thrive at work, so they bring fresh energy and creativity to real business challenges.

We connect individual talents to business goals—so teams solve problems in a way that’s smarter, more dynamic, and deeply human. The result? People feel valued and invested—delivering smarter solutions and business impact.

The Challenge

When companies face complex challenges—whether it’s navigating change, solving tough problems, or driving innovation—they rely on the same teams and the same playbook, expecting breakthrough results.

But without a new way of working, teams default to familiar habits, limiting progress when fresh thinking is needed most.

Enter JoyLab!

Think of it as a high-powered innovation engine. You bring the challenge and the team. We bring cutting-edge behavioral science and proven innovation frameworks (and the joy). The result? A high-performing, energized, future-ready team with a breakthrough solution—ready to execute.

Joy is a business advantage

Aligned teams, better decisions, and breakthrough ideas aren’t just feel-good concepts – they drive measurable growth.

0%
better performance

Companies that prioritize design outperform the S&P index (Design Management Institute)

0x
more likely to lead in growth

Companies that foster creativity are more likely to lead in revenue growth and innovation. (IBM Global CEO Study)

0%
more profitable

Organizations with high employee engagement are more profitable. (Gallup)

The JoyLab Approach

JoyLab Results

With JoyLab, you don’t just solve today’s challenge—you equip your team with the mindset and tools to take on what’s next.

your team wins

because they gain a deeper understanding of themselves and each other, making collaboration smoother, problem-solving more creative, and work more fulfilling.

your business wins

because you solve a critical challenge—whether it’s improving customer experience, aligning leadership, or navigating change—using a dynamic, structured approach rooted in behavioral insights and design thinking.

the lasting result

A smarter way to solve problems—strengthening your team today and building the capability to take on bigger challenges tomorrow.

JoyLab Results

With JoyLab, you don’t just solve today’s challenge—you equip your team with the mindset and tools to take on what’s next.

your team wins

because they gain a deeper understanding of themselves and each other, making collaboration smoother, problem-solving more creative, and work more fulfilling.

your business wins

because you solve a critical challenge—whether it’s improving customer experience, aligning leadership, or navigating change—using a dynamic, structured approach rooted in behavioral insights and design thinking.

the lasting result

A smarter way to solve problems—strengthening your team today and building the capability to take on bigger challenges tomorrow.

Where To Start

We’ve helped organizations increase sales by 500% and boost engagement by 300% – all by working differently.

What would it look like to unlock that kind of impact in your business?

Not ready for a full engagement?

“Your voice resonates from your heart, igniting inspiration and propelling others to grow, evolve, and strive for their best.”

Mark Jones, President and CEO, Saco & Biddeford Savings Institution

Have Questions? We’ve Got Answers

How is JoyLab different from Human-Centered Design (HCD)?2025-02-17T16:47:18+00:00

JoyLab is built on HCD principles, but instead of focusing on product or service design, it applies human-centered thinking to leadership, collaboration, and organizational change.

HCD asks: What do users need?

JoyLab asks: How do we create the conditions where teams and leaders can consistently deliver exceptional experiences?

HCD emphasizes testing and iteration for solutions.

JoyLab blends strategic foresight, behavior change, and creativity—so people can actually adopt new ways of working.

Think of JoyLab as HCD for how people work together—not just what they create.

Do we need to commit to a long-term engagement?2025-02-17T16:48:05+00:00

No. Many organizations start with a small pilot or focused engagement before expanding the work.

Some companies begin with a single leadership sprint or innovation session.

Others test JoyLab with a specific challenge (e.g., CX redesign, cross-team collaboration, or leadership alignment).

If it delivers value (and it will), we can scale it from there.

You don’t have to overhaul everything at once—just take the first step.

Is JoyLab only for employee engagement?2025-02-17T16:49:18+00:00

No—JoyLab is for leaders, teams, and the entire organization.

We’ve worked with boards, leadership teams, cross-functional teams, frontline employees, and even customers.

Our methodology helps boards align, teams collaborate, and employees drive better customer experiences.

What types of challenges is JoyLab best for?2025-02-17T16:50:10+00:00

JoyLab is ideal for any challenge where people, collaboration, or innovation are the barriers to progress.

Leadership teams that need alignment on future strategy.

Companies that want to improve customer experience but don’t know where to start.

Teams that are stuck in silos and struggling to collaborate effectively.

Organizations that need to rethink how they engage employees.

What results can we expect?2025-02-17T16:51:27+00:00

The impact of JoyLab depends on your goals, but organizations that use our approach typically see:

Greater alignment among leadership teams.

More engaged and creative teams.

Breakthroughs in customer experience design.

New ways of working that sustain innovation.

Our goal isn’t just to deliver a great session—it’s to create lasting change.

Have Additional Questions?

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